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You are here: Home | Your privacy

Your privacy

Last updated: 30 October 2026

Who we are

We are Pumaspeed, 178 Batley Road, Wakefield WF2 0AJ. Pumaspeed looks after the personal details you give us.

Questions about your details: email support@pumaspeed.co.uk or call 01924 360260.

Legal details: Pumaspeed is a trading name of A&K McQuire Ltd, registered in England, company number 09535770.

What we keep

  • Your name, email, phone numbers and billing / delivery addresses.
  • The car(s) you tell us about, so we can check parts fit.
  • Orders, quotes, saved baskets and wishlists, and messages you send us.
  • We never see or keep your full card number. Card, Apple Pay, Google Pay, PayPal, Klarna, Clearpay and pay-by-bank payments are handled by the payment companies listed below.

Why we use it

  • To supply what you order, including delivery, returns, warranty and fitting bookings.
  • To answer your questions and send quotes.
  • To keep proper accounts and meet tax rules.
  • To stop fraud on payments.
  • To remind you about a basket, wishlist or quote you started, at most a few times.
  • To tell you about parts and offers (see "Marketing" below).

Marketing: email, WhatsApp and text

  • If you have bought from us, we may email you about similar parts and offers, usually matched to your car. Every email has a link to stop.
  • If you have not bought from us, we only send marketing if you ticked a box to say yes.
  • We only send WhatsApp or text offers if you said yes, or you are a past customer and every message tells you how to stop.
  • To stop or change what you get, use any of these:
    • the "Your email choices" link at the bottom of every email
    • reply STOP to a WhatsApp or text
    • email support@pumaspeed.co.uk
  • Stopping marketing never stops order emails, delivery updates or replies to your own questions.

Adverts on Facebook, Instagram and Google

We may give Meta (Facebook and Instagram) and Google a scrambled copy of your email address or mobile number. Before it leaves us, it is changed into a code that can't be turned back into the address. They use it to show our adverts to existing customers, to leave out people who just bought, or to find people with similar interests. They don't get your name, address or orders. If you have unsubscribed from our marketing, we leave you out. To be left out anyway, email support@pumaspeed.co.uk.

Who we share it with

Only what each needs to do their job:

  • Couriers (DPD, Royal Mail, Parcelforce, Evri, UPS, DHL and FedEx): name, address, phone and email for delivery.
  • Payment companies (Stripe, PayPal, Klarna, Clearpay, Opayo and Wonderful).
  • Our email service (Mailgun, EU servers) to send our emails.
  • WhatsApp (Meta), if you message us there or said yes to WhatsApp offers.
  • Our website and email hosts (Hyve, Microsoft 365) and our accountants.
  • Suppliers, only when a part is sent to you direct from the maker.

We never sell your details.

Where it is kept

Mostly in the UK. Some of the services above may handle data outside the UK. When they do, they use the standard legal protections the UK requires.

How long we keep it

  • Orders and invoices: 6 years, because tax law says so.
  • Your account: for as long as you keep it. Ask us and we will close it.
  • Marketing: until you stop it. We also stop marketing to people who have not ordered or clicked one of our emails for 3 years. Before we stop, we send one email asking if you still want to hear from us.

Your rights

You can ask us to:

  • show you the details we hold
  • correct them
  • delete them, unless we must keep them for tax
  • stop using them for marketing

Email support@pumaspeed.co.uk and we will reply within a month.

If you're unhappy with how we handled your details, you can complain to the Information Commissioner's Office at ico.org.uk or 0303 123 1113.

Cookies

Cookies are small files a website saves in your browser. Our own site only uses the ones it needs to work:

CookieSet byWhat it doesHow long
JSESSIONIDPumaspeedKeeps you signed in and remembers your basket while you shopUntil you close your browser
psm_previewPumaspeedRemembers if you chose the full site instead of the phone layout (only if you choose it)30 days
__stripe_mid, __stripe_sidStripeStops card fraud on our payment buttons (card, Apple Pay, Google Pay)1 year / 30 minutes

We don't use cookies to track you for adverts or to count visitors.

Some pages show things from other companies. The map on our contact page comes from Google, and some news articles, car pages and product pages show YouTube videos. Google and YouTube may set their own cookies when you open those pages, under Google's privacy policy.

If we ever add analytics or advert cookies, we'll ask you first and update this page.

Other websites

We are not responsible for other websites we link to or their privacy rules.